Our Shipping Policy
How It Works
Shipping is based on item size and weight of packaging. Customer satisfaction is our top priority, we will not ship any framed artwork with glass. We sell original items that cannot be replicated without digitally reproducing (such as prints), so we do not want anything to interfere with your purchase satisfaction! We will not multi-load shipping boxes just to save space (for example: we will not ship a set of ceramic coasters with finished artwork on wood or canvas). All artwork valued greater than $100.00 will be insured through the postal carrier for the purchase price of the item. All original artwork unless otherwise specified and agreed upon in writing by the owner is subject to digitization & reproduction. The owner expressly maintains all copyrights.
Returns
How It Works
At our small family owned art store, we are not happy until you are happy. If you receive your product and are not satisfied, you may return it. We offer returns within 14 days of purchase and all returned items must be in their original condition. Refunds will be issued in the same form as the original payment. We understand that purchasing artwork is a big decision, and we hope that you are thrilled with your purchase. If not, we are here to help
Warranty Disclaimer
The Information You Need to Know
GLA Originals by Guiding Light Art & Woodcraft are all made with quality materials and craftsmanship, so we are proud to offer our customers a limited lifetime warranty. This warranty covers any defects in materials or workmanship for the lifetime of the product, and applies to all GLA Originals products. We are committed to providing our customers with the highest-quality products and services, and are confident that your GLA Originals purchase will stand the test of time. If you have any issues with your GLA Originals product, please contact us and we'll be happy to assist you.
Our Privacy Policy
All about Information Security
At Guiding Light Art & Woodcraft, we are committed to protecting your privacy. We use secure data storage and encryption to protect your personal information. We also have a strict privacy policy in place to ensure that your data is never shared with any third parties. We take your privacy seriously and will always strive to provide you with a secure and private experience. We value your trust in us and will never compromise your security. Thank you for choosing Guiding Light Art & Woodcraft.